Privacy policy

What we collect

• From contractors: name, email, company name, password hash, and the content of reports they author (property address, repair descriptions, severity, photos).
• From homeowners: mobile number (provided to the contractor at the job site) and, if they create a WorkCaddie account, their name and email.
• Automatically: timestamps when reports are sent and viewed. No ad-tech trackers, no third-party analytics, no fingerprinting.

How we use it

Personal information is used solely to deliver the WorkCaddie service: storing reports on behalf of the contractor, sending the SMS link to the homeowner, and displaying saved reports to the homeowner.

Mobile numbers and SMS

Mobile numbers collected for SMS delivery are not sold, rented, or shared with third parties for marketing purposes. Numbers are transmitted to our SMS provider (Twilio) solely to deliver the report link and to process STOP/HELP responses. See our SMS consent & messaging terms.

AI-generated explanations

Reports can include short explanations that are AI-generated. Your contractor writes every entry on a report — the findings, photos, severity, and any pricing. AI only adds general educational context about what a finding typically means; it does not inspect your home, set prices, or make recommendations. AI-generated text is labeled on the report, and your contractor reviews the report before sending it.

Sharing

We do not sell personal information. We share data only with infrastructure providers needed to run the service (Google Firebase for storage and authentication, Twilio for SMS delivery), each under their own enterprise-grade security and privacy commitments.

Retention

Reports are retained for the life of the contractor or homeowner account. Homeowners can remove saved reports from their WorkCaddie at any time. Contact us to request deletion of your data.

Contact

Questions or requests: support@homescope.app.